Monthly “Throughput Committee” meetings that review data that’s over 30 days old never identify the critical barriers to patient flow. This retrospective look back results in conjecture, often followed by time and energy wasted on solving non-bottleneck problems. Working on non-bottleneck problems is akin to expanding a highway leading to a two-lane bridge. Traffic will always back up at the bridge regardless of other improvement efforts.


Through our informatics team, we extract digital information from your electronic medical record to identify and monitor the critical chokepoints in patient flow. We filter out the noise (unnecessary and useless data) and identify the critical constraints to patient flow. And we can deliver this information in whatever timeframe is needed: monthly, weekly, daily, or even hourly.

Queue Management Patient Flower Schematic

Click to enlarge Patient Flow Schematic