Queue Management’s ED assessment discovery process includes:
  • Two days of “boots on the ground” meetings with ED leadership, ED staff, hospital leadership, and key stakeholders to kick off the operational analysis phase 

  • A facility tour to assess space availability and utilization, a critical component to operational success

  • Deep data analysis of hourly patient arrivals, acuity, and staffing patterns to create a custom mathematical model and ED patient flow diagram of your specific demand-to-capacity situation

Emergency Department Analysis

Click to enlarge graph.

We perform an analysis to determine where delays exist and when mismatches in demand to capacity occur. This will help us quickly and accurately develop a future state plan that includes:

  • The ED flow process model that best uses existing space, reserves treatment beds for higher-acuity patients, and moves ambulatory patients through the department

  • The best patient segmentation and resource allocation model for your facility’s demand and acuity

  • The lowest cost staffing solution that best matches your facility’s capacity, demand, acuity, and metrics goals

  • The optimal assets and space-use strategies needed to increase ED capacity in your facility

  • An estimated impact on your facility’s metrics and finances